7 Best Troubleshooting Tips for AirPods Max Won't Charge: An UPDATED Guide

The AirPods Max looks too promising. It is a top-tier closed-back headphone with strong bass and a spacious soundstage.

But one of the most frequent problems is that the AirPods Max won't charge, which can occasionally be a hardware or software problem. 

We have provided a step-by-step way to fix the charging problem, but let's first understand what happened to your AirPods Max.

Why won't my AirPods Max charge?

But before jumping into the issue of my AirPod Max won't turn on and possible solutions, make sure you’ve got a high-quality pair of over-head headphones from Apple.

Opt for a new one if cost is not an obstacle; you'll be okay with a renewed pair instead.

Issue: AirPods Max Won’t Charge

In addition to how to charge AirPods Max, other issues with charging AirPods Max are they don’t charge past 70%, and AirPod Max not charging no light.

AirPods Max not charging past 70%

The concern that my AirPods Max won't charge over 70% has been reported by many users. 

Luckily, Apple has introduced a special function to the AirPods that optimizes battery charging and promotes prolonged battery life. 

This feature is an independent feature that can be engaged or deleted from the AirPods settings to address the problem.

If the issues persist even and you are still unable to fully charge the device after the function is enabled, there might be a number of causes. 

AirPod Max won't charge past 70%

First, check to see if you have a valid charger, which is important for the device's compatibility. 

Next, see if you have a sufficient power source to charge your AirPods up to 100%.

If not, you may get a new AirPods Max charger!

AirPods Max not charging no light

When it comes to how to charge AirPods, if you use a USB cable and adapter, make sure the adapter is connected to the AirPods first.

Now, check the power supply.

If everything is in order but AirPods Max charging light goes off, check the adapter by plugging in a different device to the charger. 

Replace it if the connecting wire or adapter has been damaged.

How to fix the AirPod Max charging light not on?

If the connection is flawless and the adapter is in good condition, examine if the charging case is in good working order. 

Use the cable that came with the AirPods if your AirPods aren't charging even using a wireless charger.

How to Fix Apple AirPods Max Not Charging?

The premium over-ear headphones from Apple, the AirPods Max, also have charging-related problems. 

The issue is now being experienced by many individuals.

You can find out how to fix it in under five minutes in this part!

What to do if my AirPod Max won't charge?

Check the software updates

Why are my AirPods Max not charging? It can be due to a software problem. 

Apple frequently releases software upgrades to address this sort of bug. 

If you haven't updated yet, do it now and it could fix the problem. 

If the bug persists even after you update the software and your issue still doesn't seem to be resolved, there may be a hardware problem.

Check the software update to solve AirPod Max not charging

Check battery status

Don't forget to check the AirPods' battery to see if it is functional. 

Replace the battery with a new one if there is a problem. 

If not, check the connection between the AirPods and the USB charging adapter. 

Use the cable that came with the AirPods if you're using a wireless charger.

Pay attention to the battery status

Clean your AirPods

The AirPods should be kept intact so that no external object enters the casing. 

Maintaining the cleanliness of your AirPods Max and Smart Case will also help ensure that they continue to function properly for a very long time. 

Here are the things you will need to clean your AirPods. (read more: How to clean AirPod Max ear cups)

Remember that these cleaning suggestions only apply to the exterior of your AirPods Max before you begin the cleaning procedure! 

The Lightning port and ear cups of your AirPods Max should not be cleaned in this manner.

Make sure your AirPods Max are clean

Clean the surface of your AirPods Max

• Grab a dry, lint-free cloth 

• Clean the outside of your AirPods Max

• Use a Clorox wipe or a wipe with 70% isopropyl alcohol if the smudges on the external surface of your AirPods Max are more difficult to remove

Clean the Smart Case

• Use the cloth to clean the Smart Cases both inside and  outside

• Use a Clorox wipe or a wipe with 70% isopropyl alcohol for stickier smudges and dirt

Steps to clean the AirPods case

Clean the Lightning port

• Grab a fresh toothbrush or an anti-static brush

• Clean out the Lightning port of any lint, debris, or gunk

You can watch this video for more detailed instructions:

Check your charging case

AirPods Max are not charging?

Connect the charging case to the charger without the AirPods to diagnose the problem. 

If the case charges in 15 minutes yet the battery only lasts for 3 hours of audio playback, the case's battery can be damaged. 

Try replacing your charging case with a new one to hopefully resolve this problem.

Another troubleshooting tip is to check the charging case

Check the lightning cable

Damaged Lightning cables, particularly those used for charging and data transfer between iPhones and PCs, are a frequent cause of iPhone issues.

Because lightning cables typically don't break all at once when they start to fail, diagnosing them can be challenging. 

Due to the design of the cable, an iPhone occasionally keeps charging but can't sync data properly, or vice versa. 

So when troubleshooting, remember to examine carefully!

Steps to inspect the Lightning cable

Reset your AirPods Max

If your AirPods Max are having software problems, you may reset them to start over. 

As soon as the reset is finished, it will be like the first time you connected your AirPods Max to your smartphone.

So here is how to do it:

Steps to reset AirPods Max

Contact Apple support

You should contact Apple Support as the last resort if none of the troubleshooting measures mentioned above, including factory resetting the AirPods Max, were successful in solving the issue.

Adhere to our instructions below:

• Step 1: Go to the Apple support page.

Apple support page

• Step 2: Among the list of devices, pick AirPods.

Select AirPods

• Step 3: Click on Power, Battery & Charging.

Select Battery & Charging

• Step 4: To contact an Apple customer support representative, choose the chat or call option.

Apple will fix the AirPods Max, depending on the severity of the issue.

If your AirPods Max are still under warranty, the repair will be free.

After scheduling an appointment, you may also bring your AirPods Max right into an Apple store.

You may also contact Apple for support to solve the problem of “Why do my AirPods keep cutting out when fully charged?”

Shop more AirPods Max accessories now!